Why Shifting Inbound Phone Orders to SMS Works


Voxie has Shift to Text capabilities.

Automation and AI has revolutionized how businesses operate. While the idea of relinquishing the traditional human-managed process of handling phone orders may initially raise concerns, the advantages of embracing this shift are more compelling than ever before.

By transitioning your phone order system to a text-based approach, utilizing Voxie’s Shift to Text capabilities, your business can unlock multiple benefits. This transition streamlines the process, enhancing the experience for both businesses and customers alike. Today, we’ll explore two primary advantages, demonstrating how your business can harness the potential for increased revenue through Voxie’s innovative Shift to Text feature.

Optimized Resource Management

Are missed sales opportunities and customer dissatisfaction due to the limitations of manually handling phone orders affecting your business? The reality is that human capacity has its constraints, especially when call volumes surge. This is where automation technology shines. Voxie’s Shift to Text empowers your business to capture every order, record customer feedback meticulously, and eliminate prolonged wait times on hold.

Efficiency in Staff Allocation

The implementation of Voxie’s Shift to Text transforms your team’s role, allowing them to be more engaged in various areas of your establishment. This shift enables your staff to provide enhanced in-store assistance and expedited phone services through Voxie. Moreover, this change has ripple effects, empowering employees to focus on inventory management, creative displays, and overall store organization to further enhance the customer experience.

Voxie Shift to Text Success Stories

The success stories of real businesses illustrate the significant impact of Voxie’s approach. Your Pie, a local shop, witnessed a substantial increase of up to 100 weekly orders per store after adopting Voxie’s service, boasting an 80% click-through rates, resulting in an average order value of $22.60. Similarly, Jinya Ramen experienced notable growth, observing a weekly order volume boost of 70-150 orders, a 75% click-through rates, and an average order value of $35. Substation II’s case further underscores Voxie’s effectiveness, showcasing a surge of 25-100 weekly orders in each store, an impressive 85% click-through rate, and an average order value of $17.33.

Automate Customer Orders with Voxie

If your business is ready to transition from constant phone monitoring to the efficiency of automation and text-based communication, Voxie offers the solution. Schedule a demonstration with Voxie to witness firsthand how this shift can revolutionize your business. Experience improved call capture rates, heightened sales figures, and reduced customer waiting times. Voxie’s Shift to Text feature is primed to elevate customer satisfaction, streamline operations, and bolster profitability.

Automation and AI has revolutionized how businesses operate. While the idea of relinquishing the traditional human-managed process of handling phone orders may initially raise concerns, the advantages of embracing this shift are more compelling than ever before.

By transitioning your phone order system to a text-based approach, utilizing Voxie’s Shift to Text capabilities, your business can unlock multiple benefits. This transition streamlines the process, enhancing the experience for both businesses and customers alike. Today, we’ll explore two primary advantages, demonstrating how restaurants and service brands can harness the potential for increased revenue through Voxie’s innovative Shift to Text feature.

Optimized Resource Management

Are missed sales opportunities and customer dissatisfaction due to the limitations of manually handling phone orders affecting your business? The reality is that human capacity has its constraints, especially when call volumes surge. This is where automation technology shines. Voxie’s Shift to Text empowers your business to capture every order, record customer feedback meticulously, and eliminate prolonged wait times on hold.

Efficiency in Staff Allocation

The implementation of Voxie’s Shift to Text transforms your team’s role, allowing them to be more engaged in various areas of your establishment. This shift enables your staff to provide enhanced in-store assistance and expedited phone services through Voxie. Moreover, this change has ripple effects, empowering e4mployees to focus on inventory management, creative displays, and overall store organization to further enhance the customer experience.

Voxie Shift to Text Success Stories

The success stories of real businesses illustrate the significant impact of Voxie’s approach. Your Pie witnessed a substantial increase of up to 100 weekly orders per store after adopting Voxie’s service, alongside an 80% surge in click-through rates, resulting in an average order value of $22.60. Similarly, Jinya Ramen experienced notable growth, observing a weekly order volume boost of 70-150 orders, a 75% rise in click-through rates, and an average order value of $35. Substation II’s case further underscores Voxie’s effectiveness, showcasing a surge of 25-100 weekly orders in each store, an impressive 85% click-through rate increase, and an average order value of $17.33.

Automate Customer Orders with Voxie

If your business is ready to transition from constant phone monitoring to the efficiency of automation and text-based communication, Voxie offers the solution. Schedule a demo with Voxie to witness firsthand how this shift can revolutionize your business. Experience improved call capture rates, heightened sales figures, and reduced customer waiting times. Voxie’s Shift to Text feature is primed to elevate customer satisfaction, streamline operations, and bolster profitability.

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