Voxie is the only text messaging platform designed specifically to support the franchise business model. It empowers corporate teams to set strategic guardrails while allowing franchisees to engage their local audiences effectively.

• Corporate Control & Compliance: Manage opt-ins and opt-outs at the national level to ensure compliance.
• Targeted Marketing: Define audience parameters so franchisees market to the right customers.
• Pre-Built Templates: Provide franchisees with ready-to-use SMS templates for consistency and success.
• Local Automation at Scale: Powerful automated messaging flows deployed at the local level maximize lead & customer engagement, seamlessly handing off conversations to users.
• Regional Control: Not all SMS strategies need to be deployed across the franchise. Customize groups based on region, strategy, and more to bring a level of control franchise brands need.
• Franchise-wide Visibility: Set benchmarks and identify your strongest performing locations, and biggest opportunities for improvement.

With Voxie, franchisees get the perfect balance of centralized oversight and localized engagement.

Text marketing is governed by the TCPA and by carrier rules that require A2P 10DLC registration for business messaging. One non-compliant text from a single location can expose the entire brand to fines. Voxie manages opt-ins and opt-outs at the corporate level, handles A2P 10DLC registration, and locks compliance-sensitive elements into brand templates so a franchisee can't send an off-policy message. The result is a consistent compliance layer across every franchisee location.

Voxie is best suited for multi-location businesses with physical storefronts or defined service areas. Our SMS platform is optimized for industries such as:

• Quick-service restaurants (QSRs)
• Home services
• Fitness & wellness
• Pet boarding & care

Voxie's AI is designed to make your SMS marketing smarter, faster, and more effective. Here's how:

• Message Creation – Our generative AI helps craft marketing messages and quick replies, making it easier to engage customers with compelling content.
• Sentiment-Based Responses – Voxie analyzes conversations in real time, understanding customer sentiment to guide more thoughtful and relevant responses.
• Data Extraction & Personalization – AI pulls insights from customer conversations—like preferences, opinions, and choices—to personalize interactions. (Example: "What's your favorite holiday drink?" and using that data for future messaging.)
• Automated Campaign Categorization – Voxie's AI intelligently tags and organizes SMS campaigns, simplifying analytics so you get clear insights right out of the box.

Voxie Intelligence is the AI that runs the text marketing platform and is trained on billions of messages sent from franchise businesses across various industries. It reads your subscriber data and past campaign performance to predict which customers are most likely to buy or lapse, forecast a campaign's ROI before you send, recommend audience segments and where to spend, and rank each franchisee's inbox by urgency. In short, Voxie Intelligence combines its evolving understanding of user interaction data observed across diverse franchises with your own first-party data to provide tailored, actionable guidance.

Conversational Intelligence is part of Voxie's AI. It reads inbound messages for tone and intent with 98% accuracy. Based on brand-specific guidelines, it drafts replies, pulls useful details from conversations to enrich subscriber profiles, and resolves about 90% of customer questions without a person stepping in.

Voxie connects to the tools you already use. Some integrations work right out of the box—CRM and marketing tools like HubSpot and Salesforce, and customer data platforms like mParticle. For anything else—your point-of-sale system, loyalty program, or other tools—Voxie's team builds the connection during onboarding using our public API. Either way, your customer data stays in sync between Voxie and your other systems automatically, with nothing to update by hand. If you rely on a tool, there's a strong chance we can connect to it.

Voxie offers a custom pricing model designed to be more cost-effective than traditional pay-as-you-go plans. Pricing is based on:

• Number of locations – Scales with your business needs.
• Platform cost – Covers advanced features and automation.
• Total segments sent – Ensures flexibility and efficiency.

This personalized approach helps you get the best value while maximizing the impact of your SMS marketing.

Yes. Voxie is an IFA Supplier Member, listed in the International Franchise Association's supplier directory and committed to the IFA Code of Ethics. IFA is the largest organization dedicated to franchising, and its supplier directory is where franchisors and franchisees look for partners proven to understand the model. It's a signal of where Voxie sits: inside the franchise community and not as a general-purpose SMS tool retrofitted for franchising.